Terms & Conditions

*Terms and Conditions*

*1. Introduction*

* Welcome to fruvru hub private limited, an online platform for purchasing fresh fruits and vegetables.
* By using our website, you agree to be bound by these terms and conditions.

*2. Definitions*

* "We" or "us" refers to fruvru hub.
* "You" or "your" refers to the user or customer.
* "Products" refers to the fruits and vegetables sold on our website.

*3. Use of Website*

* Our website is only for personal, non-commercial use.
* You must be at least 18 years old to use our website.
* We reserve the right to modify or discontinue our website or services at any time.

*4. Product Information*

* Product descriptions, prices, and availability are subject to change without notice.
* We strive to provide accurate product information, but errors may occur.
* In case of any errors, we reserve the right to correct them.

*5. Orders and Payment*

* Orders are only accepted through our website.
* Payment must be made through our secure payment gateway.
* We accept cash on delevery, credit cards, net banking, wallets etc.
* Orders are processed only after payment is successfully made or if you have selected cash on delevery option .

*6. Delivery*

* Delivery areas and timings are specified on our website.
* We reserve the right to modify delivery areas and timings without notice.
* Delivery is subject to availability of products and our logistics partners.

*7. Quality and Freshness*

* We guarantee the freshness and quality of our products.
* Products are carefully handpicked and packed to ensure quality.
* In case of any issues, please contact us on 011-692-66-107 within  24 hours.

*8. Returns and Refunds*

* Returns are accepted only if products are damaged or not as described.
* Refunds will be processed within  7 working days
* Refunds will be made to the original payment method.

*9. Cancellation*

* Orders can be cancelled only before the order is processed.
* Cancellation requests must be made through our website or customer support.

*10. Privacy Policy*

* We respect our customers' privacy and do not share personal information with third parties.
* Our privacy policy is available on our website.

*11. Disclaimer*

* We disclaim all warranties, express or implied, including fitness for a particular purpose.
* We are not liable for any damages resulting from the use of our website or products.

*12. Governing Law*

* These terms and conditions are governed by and construed in accordance with the laws of India.
* Any disputes will be resolved through arbitration in accordance with the rules of the Indian Arbitration and Conciliation Act, 1996.

*13. Changes to Terms and Conditions*

* We reserve the right to modify these terms and conditions without prior notice.
* Any changes will be updated on our website.

*14. Contact Us*

* For any queries or concerns, please contact us at info@fruvru.com or call us on 011-692-66-107.